What Allows SERVPRO to Be Faster To Any Size Disaster?

7/17/2020 (Permalink)

Skilled Technicians arriving in stocked Green Fleet Vehicles Offer Rapid Water Mitigation to Patchogue Properties

There are many factors working together to ensure that when water losses affect your Patchogue home, that you have qualified technicians en route to help.

While most every business has a catchy slogan or defining trademark statement, we were among the local companies that strive to meet the standards that we set in place for Patchogue homes and businesses. Saying that We’re Faster To Any Size Disaster is only valid when we deliver on this promise to our customers. To do this, we have many methods of maintaining our prompt response in the face of emergencies like water loss incidents.

Whenever water damage in Patchogue homes becomes a pressing concern, such as the migration of loss effects throughout the property, a fast response is undeniably valuable. With water losses, especially, we can mobilize technicians and equipment quickly to help these disasters from getting out of control. We can often respond to damaged properties within hours of the first notice of loss, leaving a considerable majority of the typical 48-hour window that exists in restoring water-exposed materials and contents.

What is the Green Fleet?

Our production vehicles and trailers both work to provide our team and our customers with the tools and personnel required to address loss incidents as they happen. The assortment of vehicles and equipment available to our professionals ensures that we always have the appropriate power, technicians, or extraction capabilities necessary to address standing water and migrating effects in your house. Keeping vehicles stocked with tools and products needed on water loss recovery projects can reduce the delay in rolling out from the warehouse to begin mitigation. The SERVPRO Green Fleet features many valuable aspects, including:

• Truck-Mounted Extractors 
• Trailered Desiccant Dehumidifiers 
• Trailer Generators 
• Pre-Stocked Production Vehicles 

What Are the Benefits of Staffed Emergency Lines?

Automated recordings are impersonal and cannot respond to human beings in a crisis the way that another person could. We value direct conversation during the first notice of loss to collect the right information and disperse these facts to the appropriate parties. We have technicians available 24/7 to respond to this information, so we need to collect all of the data that we can while we have you on the phone the first time. The right questions help ensure that we have the appropriate equipment, personnel, and products to address the water loss incidents in your home as promptly as possible. Our fast response hinges on the right information because ill-prepared technicians reaching your home is a waste of time. The advantages of having staffed emergency lines are:

• Quick Information Processing 
• Get Critical Details with the First Call 
• Get SERVPRO Technicians Moving Fast

What Technicians Can Handle Water Losses?

Having technicians and professionals prepared to help in water loss situations means ensuring that we have the majority of our roster trained in water restoration. Education and coursework through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) can provide the right knowledge and experience in the hands of our capable professionals. In addition to the Water Restoration (WRT) certifications that many of our technicians acquire, others seek additional endorsements in this restoration niche including Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), and Commercial Drying Specialist (CDS.) The availability of qualified professionals at all hours ensures that no customer waits for effective mitigation and emergency services that our team could provide.

Can SERVPRO Perform Repairs and Demolition?

Water loss incidents do not always require repairs and reconstruction, but it can be beneficial to know when your choice in recovery professionals can address these concerns as well. With a team of in-house contractors available to dispatch along with our restoration technicians, we can address both pressing concerns and long-term reconstruction and build back requirements. Our focus on providing these services quickly after mitigation completes ensures that our customers do not wait for the efforts required to return their property to preloss condition. General contractors on our team can help in many ways, including:

• Replacing Plumbing 
• Repairing Fixtures 
• Controlled Demolition 
• Discarding Compromised Structural Elements 

There are no shortages of options when it comes to restoration teams in the area. However, few can offer the fast response and comprehensive restoration solutions that our SERVPRO of Patchogue team can. We have both experienced general contractors and certified restoration technicians to handle nearly every obstacle that could exist after a water emergency. Give us a call anytime you need us at (631) 924-1801.