SERVPRO of Patchogue Employee Photos

Rich and Shannon Delfino

Our office General Managers. Rich and Shannon Delfino. Together they have over 35 years of experience in all aspects of restoration and insurance backgrounds to assure the best level of customer service possible in every situation. 

Jose Turcios

This loyal senior technician has been working hard for our SERVPRO franchise for 10 consecutive years. Jose has over 22 years of construction and restoration experience. When Jose gets some time off, he enjoys spending time with his family, watching soccer games and occasionally going the gym.

Laura Avakian

Laura is our office manager & has been with SERVPRO for 12 years. Laura has been working in the marketing/customer service/retail industry since she was 16. Laura is also an entrepreneur who owns and manages two online businesses. Daily, you can find Laura leading the fire damage pack-out team, managing and supporting the SERVPRO marketing representatives, creating content for our social media sites, and answering phone calls from customers. On her days off, Laura loves spending time with her family & cats,  and line dancing with her group of dancers!

Jennifer Ohm

Say hello to our job file coordinator, Jenn! When you call SERVPRO of Patchogue, chances are, you will be speaking with Jenn. Before coming to SERVPRO of Patchogue, Jenn was an Allstate adjuster.  On her free time, Jenn loves spending time with friends & family.  She also likes to go to the movies and bowl.  

Dylan O'Regan

Meet Dylan, our Water/Fire Restoration Crew Chief.  Dylan comes to us with a vast variety of construction and restoration experience as well as a background in cleaning and maintenance. In his spare time, you can find him hiking, kayaking or competing in Jiu Jitsu Competitions.

Eileen Clark

Meet Eileen, our Administrative Assistant.  She has over 15 years of administrative experience and is excited to bring her skills to SERVPRO of Patchogue. Eileen loves to spend time with her family and friends. She also loves to cook and bake in her free time. She is an avid reader and tries for at least one book a week.

Ed Heins

Meet Edward Heins. Before water restoration he has learned many trades in general construction along his journey. He thoroughly enjoys turning wrenches, learning the art of jiu-jitsu, and spending time with his sisters. 

James Miccio

Meet James, a technician joining our team! Although he is new to us, he has 15 years experience in construction and restoration. In his spare time he likes to race cars, and spend time with his girlfriend and son. 

Abdul Ghanny

Abdul Ghanny is the Production Manager. He has been working with SERVPRO for 5 years. When he is not working he enjoys spending time with his family, traveling, gardening, and watching business blogs.

Dan Jackson

Dan Jackson is the Production Manager. He has several years of experience in restoration and insurance. He previously worked as a insurance adjuster. You will always find Dan with a huge smile on his face and happy to lend a hand at all times. He makes our office laugh throughout the day. 

Heather Ferraro

Heather is a Administrative Assistant at SERVPRO Team Luzzi. She has had 17 year experience in office, management, and administration. With 10 years experience in HVAC and construction. When she is not working she enjoys spending her time with her 14 year old son and dog doing outdoor recreation and watching documentaries on history.

Sal Rizzo

Sal Rizzo is a Restoration technician here at SERVPRO Team Luzzi. He has a few years under his belt of restoration experience. Before that he was a rifleman in the Marine Corps. He enjoys working on his car in spare time, going to the gym and spending time with his girlfriend.

Rich Pinto

Rich Pinto is a technician at SERVPRO Team Luzzi. He has several years of experience in restoration. He enjoys learning the field and is eager to jump into new projects. In his spare time he enjoys spending time going to car shows with his friends.

Matthew Kallman

Matt is the technician at SERVPRO of Team Luzzi. His personal motto is the treat every customers home like his moms. With respect and dignity. When he is not working he enjoys spending time with his daughters hiking and going to the beach. He also enjoys spending his weekends helping his family with home repairs.

William Klipp

Bill is our Crew Chief at SERVPRO here at TEAM Luzzi. Bill started as a technician with us and has grown to become a key member of our team. Bill has a plumbing and HVAC background from previous work experience as a pipe fitter in a local union. This experience has been valuable in his role as a Crew Chief, where he brings a wealth of knowledge and skills to the team. 

Outside of work. Bill enjoys a variety of outdoor activities such as fishing and riding motorcycles.